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Refund Policy
A legal disclaimer
At TechPriv Solutions, we want you to be satisfied with your purchase. This Refund Policy explains the conditions under which refunds and returns are accepted.
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1. Return Eligibility
You may request a return if:
• The item is unused and in original packaging
• The return request is made within [X] days of delivery
• You have proof of purchase (order number or receipt)
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2. Non-Returnable Items
The following items are not eligible for returns or refunds:
• Digital products or downloadable software
• Gift cards
• Items damaged due to misuse
• Clearance or final sale items (if applicable)
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3. Return Process
To start a return, contact us at info@techpriv-solutions.com with your order number and reason for return.
Once approved, we will provide return instructions. Items returned without approval may not be accepted.
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4. Refunds
After we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method
• Refund processing time: 5–10 business days (depending on your bank or payment provider)
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5. Shipping Costs
• Shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility unless the item was defective or incorrect
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6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund at no extra cost.
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7. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at info@techpriv-solutions.com.
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8. Contact Information
For all refund or return requests, contact us at:
📧 info@techpriv-solutions.com
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Legal Note
These policies are templates and do not constitute legal advice. We recommend reviewing them with a legal professional to ensure compliance with your local consumer protection laws.
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